Rules
UPON BOOKING, YOU AFFIRM TO HAVE READ & AGREE TO COMPLY WITH THE RULES/GUIDELINES LISTED BELOW
General: We reserve the right to refuse service to anyone. This is a privately owned Campground facility, and failure to comply with these rules, the destruction of Campground property or the property of others, or misconduct may result in your being removed from the Campground premises without a refund.
These rules are provided out of an abundance of caution to ensure the enjoyment of the Campground by all. We sincerely hope you enjoy your stay here.
- PAYMENT: For night-to-night usage, payment must be made in advance and in full prior to connecting to power, water, or sewer. These utilities are included for night-to-night guests. For long-period Campers, usage and billing is outlined in the Confirmation Email Agreement. For holiday reservations, the full reservation amount must be paid at booking.
2. CANCELLATION AND REFUNDS
All guest are emailed a confirmation on the day of booking that details rates, number of guest and cancellation policy. To guarantee your reservation the guest must acknowledge by return email that they have received the confirmation and acknowledge the terms. If confirmation is not acknowledged within 24 hrs the management will reach out once to remind guest to acknowledge receipt.
Reservations made for nightly or a weeks stay will require a deposit of one nonrefundable night. The remaining balance will be due 14 days prior to arrival and may not be cancelled and is nonrefundable. To cancel prior to 14 days and not be charged the remaining balance the office must be emailed and confirmed that request. You will receive an acknowledgement for your cancellation by email.
Reservations in advance will only be accepted for a 2 or more night stay. One night stays will only be accepted the day before arrival.
Reservations made for Holidays (ie Christmas. New Years. Thanksgiving. St Patrick’s Day. etc. and special events) may require more then a two night stay and are non-cancellable.
Monthly reservations are non-cancellable and are due in full at time of reservation. To extend for an additional month with the possibility of remaining in same site, rent must be paid in office 7 days prior to depart date. No Grace Periods.
There will be no refunds for early departures or no shows. We are not responsible for inclement weather or discomfort due to weather. No refunds or credits will be given due to the whims of Mother Nature. Only exception is if Savannah is under a mandatory evacuation order by the governor of Georgia.
3. CHECK IN/OUT:
- CHECK IN: 12:00 PM
- CHECK OUT: 11:00 AM
- At the campers’ request, an early check in or late check out can be requested. It is at the discretion of management to grant such requests. An additional fee of $15.00 may be applied.
4. GUESTS: Your reservation rate quote is for 2 guests only.. Additional Guests may visit the Campers during daytime hours, free of charge, provided the Office. Is notified. Any additional overnight guest must be registered at time of reservation with an additional charge of $5.00 per night. Limited to 4 guest. Exceptions to this rule may be approved by the parks management on a case-by-case basis. Campers are responsible for the conduct of their Guests, and are responsible for making Guests aware of Campground rules. Office must be notified by guest first before any outside vendor is contracted to do repairs or wash RV. Vendor must also check in with office before proceeding to guest RV Site.
5. SPEED LIMITS: The speed limit of Campground facility is 5 mph. The speed limit is strictly enforced
6. CAMPERS/RVS: Only one Recreational Vehicle Unit is permitted per Campsite. Campers understand, acknowledge and agree that the Campground is a recreational vehicle campground, and not a mobile home Campground. It is designed for camping only, it is intended to be enjoyed for limited periods of time. Soliciting and commercial activity on the Campground premises is strictly prohibited. All recreational vehicles must be an RVIA-Approved Recreation Vehicle. By building code laws, tires may not be removed and campers must remain in movable condition at all times. Recreational Vehicles must be in a clean condition and good repair. No recreational vehicles that fall into a state of disrepair will be allowed to remain in the Campground.
7. QUIET HOURS AND BEHAVIOR: Between 11 pm and 7 am, Campers are expected to respect others by keeping quiet hours. Rowdiness, loud music, abusive language, violent behavior, drunkenness, or possession or use of illicit substances will not be tolerated at any time. Objectionable conduct of any kind or violation of any Campground rule or anyone causing a disturbance will immediately be asked to leave the Campground premises and will forfeit all fees. Vandalism in any form will not be permitted. Management reserves the right to evict or refuse entry to any person who has evidenced a disregard for the rules without a refund. Bright exterior lighting must be turned off after 10 pm.
8. CAMPSITE TRASH: The entire Campsite, including the areas on the outside of any RV, must be kept clean and free of debris. No accumulation of junk. No construction on site without prior management approval. No outside refrigerators . All Campers and Guests must clean each site prior to vacating and assure that no sewer contents are allowed to spill onto the ground. Failure to clean site or leave it in clean condition will be the financial responsibility of the Camper, and may result in an additional charges. Cooking grease must not be dumped on the ground or in the sewer system. There is a dumpster for regular household trash located by the office. Do not put bulk trash, such as broken chairs, TV’s, furniture, mattresses, RV parts, hazardous materials or other like items, in the dumpsters. The trash service will not take those items and will not take trash placed on the ground next to the dumpsters. Violation of this rule may result in a $200 fine. Do not leave trash or trash containers outside of your camper at night. No outside trash cans. ALL BOXES ARE TO BE BROKEN DOWN NOT TO BE USED AS TRASH CONTAINERS. TRASH IS TO BE PUT IN PLASTIC BAGS AND TIED.
9. CAMPFIRES: All campfires must take place in self contained fire rings. No fire may be built outside of a fire ring. Fires must remain small and must not endanger property or lives of others. Campers must not start fires in high winds or with petroleum products or with material causing heavy smoke or with leaves. No trees may be cut down for fires, but dead branches on the ground may be used for burning. Any wood used for burning must fit entirely within the fire ring. All campfires must be “cold and out” before being left unattended. Then bagged and deposited in dumpster. All Campers and Guests are responsible for fire safety to assure the safety of persons and prevent the escape of fires to grass and nearby wooded areas. No burning of bottles, cans, plastic, or metal are allowed. No fireworks are allowed.
10. SEWER: Sewage and gray water must not run on the ground. Only flush treated waste, no non-biodegradable, NO GREASE, NO FEMININE HYGENE PRODUCTS. YOU WILL BE CHARGED FOR REPAIRS IF YOU ARE FOUND AT FAULT.
11. VEHICLE OR RV REPAIRS: No repairs on vehicle(s), RV, or other mechanical vehicle, can be performed in the Campground. Emergency repairs may be allowed with express approval of the manager. NO FOR SALE SIGNS ARE TO BE POSTED.
WASHING: Washing vehicles or RV’s are not permitted within the park unless contracted with a mobile vendor who provides / carries their own water.
12. TARPS: Tarps to cover any part of your RV or Campsite are not permitted.
13. SMOKING: Those who smoke must respect the space of others and leave no related trash. Please dispose of cigarette buts properly. NOT ON THE GROUND.
14. PETS: All pets are subject to approval by the management. No aggressive breeds. Up to two house pets per Campsite are permitted, subject to the following stipulations. Additional pet fees may apply in the event there are more than 2 house pets per Campsite. Number of pets and breeds must be disclosed at time of making reservation. All pets must be kept on a leash at all times when outdoors. Pets may not be allowed to remain outside when not accompanied by an adult. No pets can be left outside overnight. Pets must not be secured to any trees or property owned by the Campground. Owners of pets are responsible for cleanup of their pets. (Poop and scoop) Campers and Guests are responsible for any wrongful acts performed by their pets. Pets must be licensed and inoculated in accordance with State and Local law. Any pet running loose in the Campground will be turned over to Animal Control or other local authorities. Pets will not be allowed to cause any disturbance which might annoy other Campers or Guests, including, but not limited to, barking, growling, biting or any other unusual noises or damage. Under no circumstance is a pet to invade the privacy of another Camper’s Campsite. Pet owners are responsible at all times for their pets, including injury, destruction, and annoyances to other Campers. The campground shall not be liable for any loss, damage or injury of any kind whatsoever caused by a Camper’s or Guest’s pet. Feeding of stray cats and other wild animals is prohibited. You may be charged additional fees associated with the violation of any of the pet-related rules. If anyone has an issue with someone’s pet or the pet owner, you need to contact the office. (your name/site will be protected). If it is an emergency, call or notify the office in person immediately. If the pet owner has been spoken to about a specific pet issue/violation two times, upon the third violation, the owner(s) will be asked to immediately vacate the Campground, and no refunds will be extended. There will be no warnings in emergency cases. Any pet that acts aggressively towards other campers or pets can and may be removed from the Campground premises. Unaccompanied pets are prohibited.
15. GROUNDS: General grounds maintenance is maintained by Campground. The management will cut grass and maintain weeds, but will avoid any area within a Campground where a Camper’s property is placed. Campers and Guests are responsible for personal property, vehicles, and their trash. DO NOT work on any Campground utilities. You WILL be charged for damages to any Campground utilities that you have attempted to repair yourself, and you may be asked to leave the Campground without a refund. Any issues or complaints relating to utilities shall be promptly made to management and service of such will be arranged. Month to month guest will be responsible for maintaining grass around body of RV by means of trimming around electric cords, water lines and RV wheels/ tires etc.
16. LIMITATION OF LIABILITY: All guest must carry their own insurance on their RV’s and vehicles.
The RV Park and management shall not be liable for the inherent risks of camping, Camping is an outdoor experience, and the Park shall not be held liable for damage or injury that accompanies the inherent risk of camping. Without limiting the foregoing, the Park is not responsible for any losses due to theft, fire, weather, flooding, nature, wildlife, accidents, or rising water. Entering upon Campground property, or connecting to any water, electric, or sewer connection in this Campground, constitutes acceptance of these Rules. Those who do so also release Biltmore RV Park the Campground, its officers, members, managers and employees of all liability for loss or damage to property and injury to Camper’s and Guest’s person arising out of Camper’s and Guest’s use of the Campground and facilities. These rules are for health, cleanliness, legality and welfare of all